MedicGLP Returns and Cancellation: The Rules in Plain English
What the seller's terms say about cancelling an order, returning a bottle and refused deliveries.
- 1 hour to cancel an order that has not shipped
- 30 days to return unopened bottles in original packaging
- You pay return postage; refused delivery up to £30
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The short answer
Cancel within one hour, or return unopened bottles within 30 days at your own expense. Opened bottles are not covered by the return terms we found. Terms checked on 11 November 2026 and can change.
Cancelling an order
The terms give one hour from ordering to cancel, if the order has not shipped. After that, you rely on the return rules below. For general consumer cancellation rights, read the GOV.UK or Citizens Advice guidance, as we cannot say what applies to your order.
Know the cancellation window, then order now:
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Returning a bottle
Return within 30 days, unopened and in original packaging. You buy and pay for the return label, and original shipping is not refunded. A refused delivery can cost up to £30 handling.
Check the return terms, then order now:
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Before you order
Screenshot your basket and the terms, keep the confirmation email, and check whether your basket includes a subscription. Pay with a method that offers buyer protection, such as a credit card.
Keep the evidence, then order now:
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Frequently asked questions
Is original shipping refunded?
No, according to the terms.
Where do I send a return?
Not to the company addresses in the terms. A separate return address is given when you request a return.
Can I return an opened bottle?
The terms we found cover unopened bottles in original packaging only.
Happy with these rules? Order now:
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